RETURN POLICY

Products may be returned within 30 days of purchase if in new and unused condition. Products must be in the original packaging with all the original tags attached. All products are subject to inspection.

To start a return, please email returns@2gethersnowboardcompany.com with your order #, original proof of purchase, and reason for return. We will then provide you with instructions on how to complete a return. You can expect to hear from us within 2 business days. You are responsible for all shipping and handling charges.

You will receive a refund in the form of your original payment within 5-10 business days of 2gether receiving your merchandise.

WARRANTY

2GETHER PROVIDES A 2-YEAR WARRANTY ON ALL OF ITS SNOWBOARDS

WARRANTY COVERAGE

• Delaminating top sheet, base, edges, or sidewalls due to manufacturing defect

• Spinning or misaligned inserts due to manufacturing defect, inserts that are malfunctioning due to misuse or improper mounting will not be covered

• Structural cracks in top sheet, base, sidewalls, edges, or core due to manufacturing defect

WHAT IS NOT COVERED UNDER WARRANTY

• Impact damage due to storage, travel, general use, or riding over obstacles in terrain

• Core or base damage due to heavy stress or compression

• General use, wear, and tear over time

• Weather induced cosmetic damage such as sun faded graphics or rusty edges

• Malfunctioning inserts due to misuse or improper mounting such as using solvents, adhesives, or LOCTITE

• Any damage caused by misuse, abuse, or neglect of snowboard. This includes but is not limited to impact damage, riding over obstacles in terrain, and heavy stress or compression

• Damage caused by any modification made to the snowboard not by 2gether

• Any damage not caused by a manufacturing defect

To submit a warranty claim please contact warranty@2gethersnowboardcompany.com. YOU MUST have proof of original purchase in order to submit a warranty claim.